Terms of service

OVERVIEW

Terms of Service

Effective Date: [12 October 2025]
Store Name: Vedaleavs
Contact Email: support@vedaleavs.com

Welcome to Vedaleavs! By accessing or purchasing from our website (www.vedaleavs.com), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site or making a purchase.

1. General Overview

Vedaleavs (“we,” “us,” “our”) operates this website to provide high-quality tea and wellness products to our customers. By visiting our site or purchasing something from us, you engage in our “Service” and agree to these Terms of Service (“Terms”).

We reserve the right to update, change, or replace any part of these Terms at any time. The most current version will always be available on this page. Continued use of our website means you accept those changes.

2. Eligibility

To use this site or make a purchase, you must:

  • Be at least 18 years old, or have permission from a parent/guardian.

  • Provide accurate and complete personal and payment information.

3. Products & Services

All products available on Vedaleavs are subject to availability. We make every effort to display product images and descriptions accurately, but colors, packaging, and appearance may slightly vary due to screen settings or updates.

We reserve the right to:

  • Limit product quantities.

  • Discontinue or modify products without prior notice.

  • Refuse service to anyone for any reason at any time.

4. Pricing & Payments

All prices are listed in INR and include applicable taxes unless otherwise stated.
We accept all major payment methods listed at checkout.
Vedaleavs reserves the right to modify prices or correct pricing errors at any time without notice.

5. Shipping & Delivery

Orders are processed within our stated timelines and shipped to the address provided during checkout. Shipping times may vary depending on location and courier availability.
Vedaleavs is not responsible for delays caused by logistics partners, customs, or unforeseen circumstances.

6. Exchange Policy

Vedaleavs does not offer refunds. However, we do provide exchanges for products that arrive damaged, defective, or incorrect, as outlined in our 7-Day Exchange Policy.
Customers must contact support@vedaleavs.com within 7 days of delivery with proof of damage to request an exchange.

7. Intellectual Property

All content on this website — including text, images, graphics, logos, and trademarks — is the property of Vedaleavs and protected by copyright laws.
You may not reproduce, distribute, or use any materials from our website without written permission.

8. User Responsibilities

When using our website, you agree not to:

  • Use our products for any illegal or unauthorized purpose.

  • Interfere with or disrupt website functionality.

  • Provide false or misleading information.

Violation of these Terms may result in termination of your access to the site or legal action if necessary.

9. Limitation of Liability

Vedaleavs will not be held responsible for any indirect, incidental, or consequential damages arising from your use of our website or products.
All products are used at the customer’s own risk. Always read product instructions and consult with a healthcare professional if necessary.

10. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of [Bharat], without regard to conflict of law principles.

12. Contact Us

If you have any questions or concerns about these Terms, please reach out to us:
📧 Email: support@vedaleavs.com
🌐 Website: www.vedaleavs.com